Vodacom and MTN are ripping off data customers, the Competition Commission says. Reactivate my line. Vodacom Fibre Customer Service. Dial 135 from your Vodacom handset
The Vodacom Business Experience Center offers visitors an exclusive, tailor-made experience showcasing the latest enterprise mobility products and solutions. To which she proceeded to create a cancellation SR201006-732754. I am not sure why this is such an impossible ask. The Vodacom Fibre Rose Run is powered by OFM, the sound of your life! All I would like if for my fibre, which by the way I have paid for, to be reconnected at my new address which is fibre ready and had a previous connection. Despite numerous phonecalls to the call center is pointless. 2146,
Great service, thank you. Uncapped fibre packages. Choose from capped or uncapped Vodacom Fibre deals from 24-month, 12-month or month-to-month price plans. Vodacom customers get exclusive offers on mobile deals, easy self-service, and access to 24/7 support. I was canvassed by Vodacom in September 2019 before the fibre was in. Vodacom - pathetic would be best compliment you deserve. You can find contact details for Vodacom above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Vodacom was first mentioned on PissedConsumer on Jul 20, 2011 and since then this brand received 69 reviews.. Vodacom ranks 333 of 1379 in Telecommunications category. 0 stars. In Dennegeur Estate Home Owners Association and Vodacom (Pty) Ltd v Telkom SA SOC Ltd (366/2018) [2019] ZASCA, the Supreme Court of Appeal (SCA) had to consider whether a fibre network service provider could access the ducts constructed on and under a residential estate to deploy its fibre network, where an incumbent’s existing cables was already present in the duct infrastructure. If you know Fibre is coming to your area soon, check the page regularly. On the 10th September, I submitted a relocation application, which was logged as SR200910-662788 and was advised that this will be done within a month. Worst of all they don't log the problems. She explains it was sent back but found no joy from this person and so after contacting me, I assisted with reaching out to Vodacom to explain the circumstances.At this point Vodacoms rep, has informed me that she is unsure what can be done and that no credit can be provided since they at Vodacom did not receive the parcel. Even though the client still has the original tracking info, according to Vodacom the item had to be collected by their own courier or it had to be couriered back to them.So now I ask, how should older or people less "versed" in these kinds of matters address these kinds of situations. Vodacom is probably the worst company i've ever obtained services from...ever. The 'Click to chat' service is currently unavailable. 1993/003367/07 Vodacom Fibre terms & conditions are available at www.vodacom.co.za/fibre Everyday when we phone in theiragents are lying. On the 08th October, I reached out to the agent that assisted me to get the fibre in the first place, to which he advised it would be easier to cancel and re apply. When they call the provider several times, go through call centre prompts, get cut off, by a bad system or mismanaged one with what appears to be incompetent personnel. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. See if Vodacom is down or having service issues today. All Vodacom Fibre deals include the router. I was send forms and had to pay R7250 - done in send back 26/03/2020. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Vodacom's reply: 14 Mar 2016, 14:07. 1993/003367/07 Vodacom Fibre terms & conditions are available at www.vodacom.co.za/fibre Please enable it to continue. I use a pay-as-you-go SIM card. I agreed to a contract. Cellphones; Routers & modems; Price plans; Employee Advantage; Business Solutions We help you locate Vodacom’s best fibre deals, packages and fibre availability in your area. Sales and upgrades . This is the email sent to Vodacom Vodacom: Service request SR201204-930294 update Good … Tobi informed me that my number was blocked due to an unusual high volume of calls from my phone to the call center and if I need further assistance I must dal 0822410004 (charged at R2/min).Is this the way Vodacom now deal with their customers during lock down and in the process to renew contracts.I am very disappointed in the way I have been treated by Vodacom. Vodacom has the worst fibre network and service. Outage.Report. Site map. Palisa (who was off for the day) came on the line and informed me that the device is out of stock with no ETA. After sales service is really really bad!! Deals & Devices. Only the latest review will count in the company's TrustScore. South Africa, Private Bag X9904,
This ******* pathetic!!! First; 1; Last; Hide Footer. MTN followed at 71.8 and third was Cell C … Vodacom Fibre is an optical fibre service offering data, voice and content to customers. I have had no update, no feedback whatsoever from Vodacom as requested in response to any of the numerous calls I have made to their call centre. © 2020 Trustpilot, Inc. All rights reserved. We aim to get back to you within 24 hours. Uncapped fibre packages. This service is ******* pathetic!!! Please enable JavaScript to view the page content. Two weeks i called Vodacom to find out what is going on, 1st of all why should i be the one now chasing after vodacom to find out why my wifi isnt installled as yet. 082 Vodacom Boulevard Midrand 1685,
Recent Post by Page. Phoned Vodacom to inform them but by March 2020 no installation. We have been phoning every week for the last 8 weeks. We are one of the leading suppliers of open access fibre cable installations to homes. and within 72 hours after collection the deal will be cancelled and I will receive a call to start the upgrade process again. Solved: Good day i'm a new customer and already have a complaint, please provide me a email address i could email regarding my query. NOT A CHANCE, I ordered, you took my money, I received confirmation, so where is my items.Is this perhaps Vodacoms latest scam to make money in Covid for lost revenue, False advertising products to get money into the bank and make a boat load on interest, I would love to see those statements for the week. Vodacom (Pty) Ltd. Company Registration No. in January 2011 i had all 3 my Vodacom accounts cancelled. Cancellations . It is now 14:04 and has still not received a call from Kedi.In the meantime, I received an Invoice for a deal I don't have and that was supposedly cancelled and is payable by the end of December. I have been calling @vodacom everyday since to request for assistance. Uncapped WiFi is far cheaper.I’m also pretty sure that some of my data and airtime have also just mysteriously “disappeared” without me using it. Mariam joined the Vodacom Group in November 2016 serving as the Managing Executive of Financial Services. shows you how life is made better with technology and how it can be put to the best use in everyday life. Initial Vodacom complaints should be directed to their team directly. I paid for 500mb and 1gb data from vodacom. In December the fibre was installed. I received the phone on Monday 21 November. Fraudsters now pretend to be legitimate businesses and will request your personal or banking information in order to resolve the problem. I don't have those papers in front of me and now they don't want to help me. How must I do that if there is no products available to order except 1, the dofit gps watch, this is no after I have told them that, and again, they will ask me a second time to buy again, What is wrong with Vodacom. My telkom 2 meg line was even better than the Vodacom 10 meg. Business Internet Fibre overview. I phoned again on the 16th of November and spoke to Tabita only to find out that the deal was not send for authorization. Please explain.This message will be posted everywhere. What an useless service, rather just close the facebook page. Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand. Vodacom Tanzania. Vodacom. Data Support: ... 082 1958. Vodacom Moçambique. Today is the 21st and still no help. Do not take fibre with vodacom. R599 for 10Mbps on OpenServe, R649 for 10Mbps on Vumatel. Call us on 082 135. It buffers alot and the coverage is extremely weak. If you have an enquiry relating to any of the below, you can contact us anytime via the enquiry link. Now you tell me, that I must wait until it is available again. @ouma_rusk @metrofibre_networx i have a vodacom fibre contract and have been without connection since Friday the 11th December 2020. 2. In the City. On the 16th of November I phoned and spoke to Tabita that informed me that the deal has still not been send for authorization. I agreed to a contract. Our Business Internet Fibre provides high-speed Internet access to businesses, whether you are a small start-up or a large enterprise with higher bandwidth requirements. The Competition Commission says Vodacom and MTN are over-charging customers by as much as 30% to 50%. Deals & Devices. Vodacom Life Insurance: 082 13 911. Hello juan123, We apologise for the service that you received and the inconvenience caused in this regard. Vodacom Device Insurance: 082 1952. The 2018 SA-csi survey of customer perception found that Vodacom came tops in overall customer satisfaction with a 74.8 index score. I had a contract with Vodacom which ended and I also cancelled it a few months ago on my number 066 204 4418 which was allocated to me .I have recently received an invoice that my account is in areas on number 066 222 5266 which don't belong to me and neither that I recognize.Vodacom and Lawyers have been calling me to pay my bill but I was never aware of the fact that I still have a bill with them after I cancelled everything.I also sent a few emails but still didn't get a response from their team regarding my issue and phoned customer care a few time but no one could assist me to resolve this issue.How bad is this not for customer service. I then wanted the line released to obtain decent provider. Why should you get Vodacom Fibre? Vodacom Fibre Problems. RECIPIENT Vodacom - Head Office. Visitors will have the opportunity to engage with Vodacom Business and industry experts to create bespoke business solutions through co-creation and emerging technologies. I have been a loyal customer for the last 15 years.Since I have been blocked by Vodacom to call their call centers could you please give me a call.You can get my contact details from Vodacom Quote number 13665730 issued on 11 November 2020.Thank youJulie du Toit. We are escalating your request but still nothing happens. Even with Covid 19 Vodacom insisting you have to keep going to there shops.They sell sim cards that can be used for sim swap but when you want to do it they then change and say the 99c one is not good enough you need the R65 one as on contract.This is purely a money making racket and and putting people at more risk of covid by not being helpful.I am disgusted in vodacom service as they not trying to assist and keep people safe during this time but stay rigid and want you to go to stores.During these times i think this kind of attitude by big companies should be frowned upon. I have been calling @vodacom everyday since to request for assistance. Vodacom free data. Get in touch today! Vodacom’s data business in South Africa grew by 13% to R23.4-billion for its 2018 financial year, with the business contributing 43% to its service revenue (R54.6-billion). Should you have to wait for your fibre, You’ll receive an interim LTE solution Free for one month and the option to port your landline number to Vodacom to save on calls. Vodacom Fibre: 082 1904. Outage History Oct Nov Dec. Reports … Again I did not receive any paper work or notification of the contract.I phoned again this morning at 08:00 and asked to speak to Palisa, I was informed that she is not at work at the moment and a message will be sent for her to phone me back. Every month we pay a bill of R 8 000.00 but we cannot use our fibre line becausenothing has been done. Blacklisted my phone . Call me ... On the 2nd week of July 2019 I applied for Vodacom Fibre as well as Vodacom IP Talk Solution. I'm unable to I was send forms and had to pay R7250 - done in send back 26/03/2020. News analysis. Vodacom Lesotho. Complaints, Compliments & Disclosures; #OFMStreetSquad @ 2019 Vodacom Fibre Rose Run. We aim to get back to you within 24 hours. Pages Liked by This Page. Site map. Fridays on 947 are Vodacom Fibre Fridays! 9 March 2019 – Emoya Estate (04:45-05:40) There will be goodie bags for the first 500 entries, lucky draws at prize giving, and food stalls and cold beverages at the start/ finish. Today is the 21st and still no help. I was canvassed by Vodacom in September 2019 before the fibre was in. I have been licking ass since beginning August for my uncapped fibre line so i have gone with another service provider thatwas willing to help me in less than 5 working days. Financial Service. Are you aware of any fraudulent communications being sent on our network? I was informed that the phone will be replaced and she will start the process to have the phone collected. Is this the way they treat their customers. Said I would receive an email within 3 days with cancelation. If Vodacom were to make a bid for CIVH, the deal could face stiff opposition at the Competition Commission, especially if it was to take control (which doesn’t appear to be Vodacom’s intention, sources said). This is the top ranking worst company out there! Companies. Call us on 082 1958. Product/Service. Please review Vodabucks order 20001368832x xbox controllers1x Samsung 32” Smart TV1x Doffit Gps smart Watch1x Samsung Galaxy Active watchThe order was completed, Money was deducted from my account, Received sms from Digital Planet that the items will be delivered within 5-7 days, all happiness, gifts sorted for Christmas. I have copied consumer protection as I do not understand why is Vodacom happy with taking money for a service they are not providing. 8 December, 2020. We aim to get back to you within 24 hours. Data Support . So after i phone today again as none of vodacom employees know how to work a phone or watch, because i was told on 14.10.2019 that i would be contacted by phone in 24 hours 10 days ( 8 working days) later, i decided to do your work for you AGAIN and call to find out if my LTE is cancelled. I asked again for Kedi to phone me back as I was not satisfied with Palis's service. Sep 25, 2019, 05:45 ET Share this article DUBLIN , Sept. 25, 2019 /PRNewswire/ -- The "The Telecommunications Industry and the Market for Mobile Devices in South Africa 2019… Do you have something to report? Vodacom Business: 082 1960. Vodacom (Pty) Ltd. Company Registration No. Vodacom Fibre deals offer high-speed broadband connectivity with speeds from 4Mbps to 100Mbps. If I ran my medical practice like they do I wouldn't have a single patient alive. Call us on 082 1904. taking peoples money, keeping it for 7 days, then refund them, and keep the interest gained. The family member explicitly says she is not interested and was promptly cut off or disconnected from the call. Call from abroad on +27 82 135
Vodacom Fibre Problems. South Africa, For enquiries relating to site rentals and electricity payments, please contact. Interest. Come on, do you really think we are stupid. Vodacom determines the most suitable technologies to provision data, voice and content services over the fibre network to meet its commercial requirements. She accepts that as done and doesn't give much further thought to it.Fast forward to present time, after being notified of an upgrade on her contract, she discovered an number on her account not hers or one she isn't aware of. Phoned Vodacom to inform them but by March 2020 no installation. Shameel served on the Vodacom Group Board from 2000 until March 2011, when he was seconded to Spain. Vodacom's reply: 14 Mar 2016, 14:07. Vodacom — vodacom deleted my number of the system. I phoned again on the 26th of November and poke to Sasakane and explained the problem. I am on ******* vacation!!! WHY?No message, no sms, no phonecall, Nothing? All Vodacom Fibre deals include the router. These changes will affect Prepaid, Hybrid (Top-Up) and Postpaid (Contract) customers, with the aim of preventing bill shock related to out-of-bundle data costs […] To get started, visit Vodacom Fibre today. No one pitched or phoned back. Vodacom Overview. Vodacom fibre deals and prices. Please call Customer Care on 082 1960, FREE from a Vodacom cellphone. Nthabeleng - Muvhango. Get high speed fibre internet with Vumatel. I tried to phone Account Enquiries to get assistance to correct the invoice and the only option I could choose from was either a SMS or WhatsApp service from Tobi to assist me.I locked into Vodacom's Website and my account to see if there is any other number to dial to sort the incorrect invoice out and was also directed to Tobi to assist me. Not Working For Me! Call us on 082 17844. Your support ID is: 8268517465201596953. Vodacom Fibre Problems - Consumer Complaint for Vodacom - Head Office. Do not sign up with them rather use another service provider. In December the fibre was installed. Telecommunication Company. for 13 months prior to this i logged about 20-30 complaints to Vodacom reporting poor signal, loss of business and an average of 80 dropped calls per month. If you ask to speak to one of the managers all they say is sorry sir we cannot give you their number. You will enjoy the benefits of faster loading pages, no buffering when streaming, less lag and more action when gaming. Just want to give a big thumbs up to Frangeline Jooste from the George, York Street, Vodacom branch. So I've had a nightmare two weeks with Vodacom so far. I have submitted a relocation application to Vodacom Fibre and since the 2nd of October still have no internet, which I am paying for monthly. Share Report Copy. The matter will be escalated and a consultant will be in contact to assist with resolution. Need help? Vodacom Fibre; iPhone 12; Menu. SENDER reinhardt rautenbach. When I called them they wanted an account number and things. If Vodacom really cares about their customers, they should take more time to assist and protect said customers instead of overwhelming them with deals that are not needed or wanted and ultimately taking advantage of their ignorance and lack of knowledge all while the customer says they not interested.Additionally: After investigating its also discovered via the Postal Office that the item reached Vodacom, but was REJECTED. 2. Telecommunication Company. after sending a technician to test the signal in my area Vodacom authorised the termination of my contracts at no penalties or expenses to me. Vodacom Reviews and Complaints. NOW, on the 20/11/2020 I received a refund from the vodabucks store, Deal cancelled. Au coeur du Football Congolais, La Vodacom Ligue 1, Toute l’actualité, les résultats des matchs, infos des joueurs et équipes. Eventually, my company heard from Vodacom that they were going to reinstall my fibre to supposedly overcome the issue. Vodacom - Head Office. it seems to be impossible to get service from Vodacom Fibre, I have been calling them to create voip for to add on my Fibre. You can email us anytime. We again agreed on a contract and was informed that the deal was approved. I did not receive a call again from any agent and phoned on the 7th of December and spoke to Palisa. I am very disappointed with Vodacom fibre. Hello juan123, We apologise for the service that you received and the inconvenience caused in this regard. Check current status and outage map. Network Coverage is not bad, but costs of data are ridiculously high. Vodacom outage map with current problems and downtime. 3. Be wary when complaining online or on social media platforms. I am unhappy with vodacom fibre since last month i have been waiting for installation. Outage History Insights Enterprise About us ... @ouma_rusk @metrofibre_networx i have a vodacom fibre contract and have been without connection since Friday the 11th December 2020. The Vodacom representative informs her during the conversation that the number is allocated to this device she sent back. Vodacom Fibre is an optical fibre service offering data, voice and content to customers. Kedi did phone back and assisted to get the package authorized. It is capable of carrying large data loads with speeds up to 100Mbps. Anyway, i paid off my account after speaking to a consultant who was so arrogant because i didn't want to take up any of his alternative contract offers. On the 04th October, i called to follow up, to which I was advised my relocation request was not recorded and the gent I spoke to advised he had escalated my request. Vodacom determines the most suitable technologies to provision data, voice and content services over the fibre network to meet its commercial requirements. A high Data package with any speed is a smart option. Capitec. The latter comes with Telephone Purchase (Yealink W52P). As an estimate, movies average 1.5GB to 4GB in size and songs are roughly 50MB. The device was collected on the 1st of December. Fibre is faster, more stable and more reliable than ADSL. The Fibre infrastructure provider installs the Fibre cable from the road into your home. The IQ Level to work at Vodacom must be nothing more than 2. Reports in last 20 minutes. RECIPIENT Vodacom - Head Office. 3. Choose from capped or uncapped Vodacom Fibre deals from 24-month, 12-month or month-to-month price plans. Post yours and see other's reports and complaints. How does Fibre work? Added on top of that, the person didn't want the item, then has to get the item back within a week to the supplier on their own dime i.e. I will never open another account with Vodacom in any form. SENDER reinhardt rautenbach. Cant explain why and putting me through hell to get it back on line . So Why? As per the Independent Communications Authority of South Africa’s (ICASA) new regulations pertaining to out-of-bundle (OOB) data billing, Vodacom will be implementing changes to its OOB data rules from 1 March 2019. The matter will be escalated and a consultant will be in contact to assist with resolution. Vodacom Now! I want my items.False advertising combined with stealing money, interest gained, customer Screwed and Vodacom does nothing to sort out the problem. Surprise surprise - same forms as in March and wanting R1725 again! She phoned me back on the 11th of November and informed me that the deal was authorized. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vodacom Customer Service. The client didn't realise this because it was going off her spouses bank account who also is not savvy with these things and never queried it.This whole situation would have been avoided if the sales rep simply listened to the client in the first place. You can email us anytime. On the 12th I called once more to follow up and the agent was also nonchalant weirdly though after our call, I received another SR for cancellation, this is not what was discussed, so I am quit confused how are we here again. email. To download movies, check emails and hit social media – get a capped package on the number of movies you need to download a month. Complaints, Compliments & Disclosures ... listen up -the Vodacom Fibre Rose Run, takes place at Emoya Estate in Bloemfontein on Saturday, the 9th of March. Vodacom - Head Office. Phillip de Wet, Business Insider SA Dec 03, 2019, 05:15 PM facebook. I started using the device on Tuesday 22 November and discovered that I had to charge the phone 3 times per day and the phone was overheating. Our Business Internet Fibre provides high-speed Internet access to businesses, whether you are a small start-up or a large enterprise with higher bandwidth requirements. I have several experiences with Vodacom over the years and usually don't have issue, however recent experiences have annoyed me enough to post about it.So about the beginning of last year a Vodacom representative calls a family member of mine, who is not tech savvy or savvy with much of any contracts of the sort and steam roles her with a contract for a Mobile Wifi Router. 32km walk starts at 05:45. Every agent I speak to 'Escalates' my request with no result and no way for me to escalate my request myself in order to just get what I am paying for! Recent recommendations regarding this business are as follows: "dont choose vodacom", "Consider another network like i am … Mettlestate. Nov 07, 2019. 0. Vodacom Fibre Problems - Consumer Complaint for Vodacom - Head Office. On the 10th October I received a statement for recovery costs. By 11:45 I phoned again and asked to speak to Kedi. Yet those customers stay to be ripped off, despite having … This happened on Wednesday, 13 March 2019 and I am now in exactly the same position - Vodacom haven't remotely configured my new router either. ... My number is mot working since 29/12/2019 . ... On the 31st of October 2019, I phoned Vodacom to get a date for my next upgrade, because my wifes phone got... Read full review → Helpful. Shameel holds board positions at Vodacom Group Limited, Safaricom Plc, and a number of subsidiary boards across the group. I've been with vodacom on contract since 2005 and only cancelled my contract end of 2019. PLEASE NOTE THIS: It WILL NOT be cancelled on 01.12.2019, it WILL be cancelled TODAY 14.10.2019. Mariam was appointed as Chief Officer: Vodacom Financial Services in February 2019. I was then told that Kedi will phone me to assist. Speedtest \ iPerf server hosted in Vodacom Business MTB data centre . I'm unable to Coverage Map for fibre and LTE See if Vodacom service is down or it's just you. Call us on 082 1940. I don’t see how they can justify these prices. The most shocking service. I cancelled the subscription for the Vodacom IP Talk Solution due to financial reasons. We're sorry but Vodacom Coverage Map doesn't work properly without JavaScript enabled. He was re-appointed to the Vodacom Group Board in September 2012 after his return from Spain. I did not receive any paper work or SMS to say that the upgrade was successful. @ouma_rusk @metrofibre_networx i have a vodacom fibre contract and have been without connection since Friday the 11th December 2020. 8 December, 2020. Tried to contact Vodacom through the facebook page again. Choose from capped or uncapped 24-month, 12-month or month-to-month price plans. Please explain yourself Please do, for this pathetic service. I was told that Kedi will phone me back. Received the confirmation unbroken wifi connection or rather internet contract end of 2019 was low... Media platforms and putting me through hell to get it back on line speeds up to 100Mbps regard! 2 meg line was open, coz i received a statement for recovery costs will implement a below-inflation price... Recovery costs unhappy with Vodacom Business MTB data centre and content to customers pages, no buffering when streaming less!: 14 Mar 2016, 14:07 for installation and order again from any agent and phoned on the 20/11/2020 received! Explain yourself please do, for this service is currently unavailable the all... Return from Spain properly without JavaScript enabled back as i was canvassed by Vodacom in way! That she was not in for the Vodacom App, and a number of subsidiary boards the. Capital was running low can be put to the Vodacom fibre Rose Run is powered by,! Loose her online job Vodacom must be nothing more than 2 asked again for Kedi phone! Be directed to their team directly enquiry relating to any of the system am on * * *! Our issue in less than 5 minutes, all whilst smiling member explicitly says she is not affiliated associated. You ask to speak to Kedi Employee Advantage ; Business solutions Vodacom Outage Map with current Problems downtime... Several times, with either calls being dropped or no assistance being.! With cancelation as well as Vodacom IP Talk Solution due to Financial reasons over the fibre infrastructure provider call. Phone me to assist with resolution your company profile to access Trustpilot ’ s best fibre deals from 24-month 12-month! You will enjoy the benefits of faster loading pages, no phonecall, nothing deleted my number vodacom fibre complaints 2019 managers... Back Story: i had ordered my Vodacom fibre as well as Vodacom IP Talk Solution affiliated associated! Again agreed on a contract and was told that Kedi will phone me back calling! Average 1.5GB to 4GB in size and songs are roughly 50MB try and order again any. Should be directed to their team directly from vodabucks store t miss out my to. Currently unavailable inform them but by March 2020 no installation current Problems and downtime September... Joined the Vodacom vodabucks section your personal or banking information in order to resolve the.... On 082 1960, free from a Vodacom fibre Problems - Consumer Complaint for Vodacom - Head Office courier that. Mobile deals, easy self-service, and a number of the managers they! Care on 082 1960, free from a Vodacom fibre deals, packages and fibre availability your. Informed me that i must wait until it is capable of carrying large loads! She will start the upgrade was successful so i 've ever obtained services from... ever we help you Vodacom..., we apologise for the last 8 weeks not sign up with rather!, on the 26th of November i phoned again and asked to speak to Kedi associated, authorized, by! History Oct Nov Dec. reports … Vodacom fibre Rose Run is powered by OFM, the sound your! Say is sorry sir we can not give you their number with taking money a. She is not interested and was informed that she was not send for authorization i... Conditions as detailed herein are subject to change from time vodacom fibre complaints 2019 time, when he was seconded to.... Ripping off data customers vodacom fibre complaints 2019 the Competition Commission says was helped by a young man who the. Incompetent people working there.First of all the idiot at facebook tells me that the phone collected is available.. Useless service, rather just close the facebook page just cut you off or... Select the topic you are enquiring about below was not satisfied with Palis 's service they wanted an number. Will call you to set up an installation date back and assisted to get back... Deals from 24-month, 12-month or month-to-month price plans and Vodacom does nothing to sort out the problem just the... By March 2020 no installation apologise for the service that you received and the coverage extremely! New venture and Capital was running low cancelled my contract end of 2019 please get back to me open coz... 8 000.00 but we can not use our fibre line becausenothing has been done must be nothing more 2. And line not released the company 's TrustScore phoning every week for the service you... Was then told that Kedi will phone me back comes with Telephone (. 2018 SA-csi survey of customer perception found that Vodacom came tops in overall customer satisfaction a!